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The Center of Excellence Model for Information Services

by Joy Kirchner, José Diaz, Geneva Henry, Susan Fliss, John Culshaw, Heather Gendron, and Jon E. Cawthorne

February 2015. 25 pp. $0
ISBN 978-1-932326-49-9
CLIR pub 163

PDF Download of Report (542 KB) >>

This is a web-only report-it is not available in print.

In 2013, The Andrew W. Mellon Foundation awarded a group of librarians from ARL’s Research Library Leadership Fellows program a planning grant to examine the center of excellence (CoE) model for information services. Used in a variety of industries, CoEs are designed to attract the most talented researchers in a particular field, enhance collaboration, and improve access to the resources needed for their research. The planning grant was awarded to determine whether the CoE model could serve as a means to provide the new services required for the effective use of digital information.

This report describes the team’s approach to examining the feasibility of CoEs in the library setting. The team conducted preliminary investigations of more than 100 centers, which they narrowed to 35 for in-depth research. Interviews were conducted with staff at 19 centers and 7 funding organizations. In their conclusion, the team advises developing “networks of expertise” or “expert networks,” instead of CoEs, and provides a series of recommendations for building such networks.

Creative Commons LicenseThe Center of Excellence Model for Information Services by the Council on Library and Information Resources is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.


This is a web-only report-it is not available in print.

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