Speakers' presentation slides from the 2003 Sponsors' Symposium held March 28 in Washington, D.C. are available below.

• The Internet's Impact on American Life
  John Horrigan, Senior Research Specialist, Pew Internet and American Life
• Dimensions and Use of Scholarly Information Resources: The Outsell Data
  Amy Friedlander, Special Projects Associate, Council on Library and Information Resources
• What Our Users are Telling Us
  Fred Heath, Dean of University Libraries, Texas A&M University
  Colleen Cook, Executive Associate Dean of University Libraries, Texas A&M University
• What We Think You are Saying is . . . . Eileen Hitchingham, Dean of University Libraries
• RLG in a Foreign Land--Users as Guides
  Günter Waibel, Program Officer, RLG
• Publishers' Understanding of Their (End) Users
  Christopher McKenzie, Director of Sales, Wiley Interscience
• Review of User Studies
  Carol Tenopir, Professor, University of Tennessee