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Cantor, Nancy. 2000. Reinvention: Why Now? Why Us? Remarks at the Second Anniversary Retrospective on the Boyer Commission Report, State University of New York at Stony Brook, April 28, 2000. Available at

Ferguson, Chris D. 2000. ‘Shaking the Conceptual Foundations,’ Too: Integrating Research and Technology Support for the Next Generation of Information Service. College and Research Libraries 61(4): 300­11.

Greenberg, Douglas. 2000. Camel Drivers and Gatecrashers: Quality Control in the Digital Research Library.

Greenstein, Daniel, and Suzanne Thorin. 2002. The Digital Library: A Biography. CLIR Issues 27 (May/June). Available at

Janes, Joseph, Chrystie Hill, and Alex Rolfe. 2001. As-an-Expert Services Analysis. Journal of the American Society for Information Science and Technology 52(13): 1106­21.

Janes, Joseph. 2002. Digital Reference: Reference Librarians’ Experiences and Attitudes. Journal of the American Society for Information Science and Technology 53(7): 549­66.

Keller, Michael A. 1997. Cybrarians-The Information Professionals of the 21st Century. Presented at New Technologies and the Librarian of Tomorrow, Brasilia, May 19, 1997. Available at:

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Kresh, Diane. 2000. Offering High Quality Reference Service on the Web. D-lib Magazine 6(6). Available at

Kryllidou, Martha, and Mark Young. 2001. ARL Statistics 1999-2000. Washington, D.C.: Association of Research Libraries.

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Lynch, Clifford A. 2001. When Documents Deceive: Trust and Provenance as New Factors for Information Retrieval in a Tangled Web. Journal of the American Society for Information Science and Technology 52(1): 12­17.

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Self, Jim, and Steve Hiller. 2001. A Decade of User Surveys. Presented at the 4th Northumbria International Conference on Performance Measures in Libraries and Information Services. Pittsburgh, Pa., August 2001. Available at

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Web sites referenced


Dartmouth College Collaborative Facilities:

Open Archives Initiative:

Space Physics and Aeronomy Research Collaboratory:

University of Maryland Gemstone:

University of Michigan Digital Library Extension Service:

University of Michigan, University Library, Image Services:

University of North Carolina M. Johnston Center UNC:

University of Texas TILT:

University of Virginia Information Communities:

University of Washington, UWired:

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